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Gong integration for AI agents

Read Gong data, upload calls, assign or unassign flow prospects, and request data erasure

Gong is a Sim integration in the Sales category. Sim is the AI workspace where teams build and deploy AI agents. Sim's Gong integration provides 29 tools and 2 triggers that AI agents can use inside Sim's visual workflow builder. Gong connects with an API key. Free to start at sim.ai.

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What Sim agents can do with Gong

Read calls, recording URLs, transcripts, user data, activity statistics, scorecards, trackers, library content, coaching metrics, and Engage flows. Upload call metadata and let Gong fetch the media URL, assign or unassign flow prospects, and request data erasure for an email address or phone number.

Category
Sales
Authentication
API key
Tools
29
Triggers
2
Documentation
Gong docs

How to automate Gong with Sim

  1. Create a free account

    Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.

  2. Add a Gong block

    Open your workspace, drag a Gong block onto the workflow builder, and paste in your Gong API key.

  3. Configure, connect, and run

    Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Gong automation is live.

Gong triggers

Add a Gong trigger to a Sim agent and it starts a run whenever one of these Gong events occurs.

Gong Webhook

Generic webhook trigger for all Gong events

Gong Call Completed

Trigger workflow when a call is completed and processed in Gong

Agent templates

Ready-to-use templates featuring Gong. Click any to build it instantly.

Gong tools

29 Gong tools available to Sim agents.

List Calls

Retrieve call data by date range from Gong.

Create Call

Upload call metadata to Gong and let Gong pull the media from a URL.

Get Call

Retrieve detailed data for a specific call from Gong.

Get Call Transcript

Retrieve transcripts of calls from Gong by call IDs or date range.

Get Extensive Calls

Retrieve detailed call data including trackers, topics, highlights, and AI spotlight content (brief, outline, key points, call outcome) from Gong.

List Users

List all users in your Gong account.

Get User

Retrieve details for a specific user from Gong.

Aggregate Activity

Retrieve aggregated activity statistics for users by date range from Gong.

Day-by-Day Activity

Retrieve detailed day-by-day activity (call IDs per activity type) for users by date range from Gong.

Aggregate by Period

Retrieve aggregated user activity grouped into time periods (day, week, month, quarter, year) by date range from Gong.

Interaction Stats

Retrieve interaction statistics for users by date range from Gong. Only includes calls with Whisper enabled.

Answered Scorecards

Retrieve answered scorecards for reviewed users or by date range from Gong.

List Library Folders

Retrieve library folders from Gong.

Get Folder Content

Retrieve the list of calls in a specific library folder from Gong.

List Scorecards

Retrieve scorecard definitions from Gong settings.

List Trackers

Retrieve smart tracker and keyword tracker definitions from Gong settings.

List Workspaces

List all company workspaces in Gong.

List Flows

List Gong Engage flows (sales engagement sequences).

Assign Flow Prospects

Assign up to 200 CRM prospects (contacts or leads) to a Gong Engage flow.

Unassign Flow Prospects

Remove a prospect from Gong Engage flows. Omit the flow ID to remove the prospect from all flows they are assigned to.

Get Prospect Flows

Get the Gong Engage flows currently assigned to the given CRM prospects.

Get Coaching

Retrieve coaching metrics for a manager from Gong.

Ask Anything

Ask a natural-language question about a CRM account, deal, contact, or lead. Gong answers from up to 60 calls and 500 emails associated with the entity. Consumes Gong credits.

Get Brief

Generate an AI brief (configured in Gong Agent Studio) for a CRM account, deal, contact, or lead. Consumes Gong credits.

Get Logs

Retrieve Gong log entries of a specific type within a time range.

Lookup Email

Find all references to an email address in Gong (calls, email messages, meetings, CRM data, engagement).

Lookup Phone

Find all references to a phone number in Gong (calls, email messages, meetings, CRM data, and associated contacts).

Purge Email Address

Erase all Gong data (calls, email messages, leads, contacts) referencing an email address. Asynchronous and irreversible.

Purge Phone Number

Erase all Gong data (calls, leads, contacts) referencing a phone number. Asynchronous and irreversible.

Frequently asked questions

Sim's Gong integration adds 29 tools and 2 triggers to the AI agents you build in Sim's visual workflow builder. Read Gong data, upload calls, assign or unassign flow prospects, and request data erasure.

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